Systems Administrator

Kanata, Ontario, Canada
Employment Status:
Regular/ Full-Time

Reports To:         Manager, Information Systems

Employer:           Conversant Intellectual Property Management Corporation

Location:              Kanata, Ontario, Canada

Job Purpose and Mandate

The System Administrator role is to provide all aspects of the configuration and maintenance of our computer system environment.  The sys admin will wear lots of hats and gain plenty of valuable experience working with our IT environment in Ottawa, while supporting offices in Dallas TX, and Palo Alto California.


·         Administrate infrastructure, including firewalls, databases, malware protection software, video equipment, switches, network storage and other general networking equipment

·         Provide technical support for both hardware and software issues for MS Windows 7 & 10 and Mac

·         Monitor and respond to Information Systems Helpdesk tickets

·         Install, test and configure laptops including both hardware and software

·         Troubleshoot network issues including both wired networks, wireless networks and VPN

·         Working with hardware vendors to assure timely delivery of computer hardware orders

·         Monitor the systems daily and respond immediately to security or usability concerns

·         Create and maintain software installation packages that are deployed via network using Windows GPO

·         Responsible for backup and disaster recovery operations

·         Upgrade systems and processes as required

·         Purchase, setup and assist users with iPhones and administrate the MDM software

·         Administer VOIP phones system and O365 mail

Job Requirements:

·         Completion of a certified college level computer technical support program or related field

·         Minimum of 2 years of experience providing technical support and Minimum of 2 + years experience in system administration

·         Extensive experience with VMware

·         Experience Maintaining O365

·         In-depth knowledge of administrating and troubleshooting MS Windows 7 & 10, Server 2008 & 2012

·         Working knowledge of TCP/IP, Ethernet network and common network protocols such as DNS and DHCP

·         Experience administrating MS Active Directory

·         Experience supporting mobile users in VPN environment and the ability to respond after hours on a limited basis

Job Assets:

·         Formal Microsoft training or certification and Computing Technology Industry Association (CompTIA) A+ certification

·         Experience with CISCO ASA firewall or Extreme switch equipment

·         Formal education in computer programming especially using procedural languages such as C++, Python, or powershell scripting

·         Experience with SQL databases

·         Experience with NetApp storage

·         Experience with Veeam Backup Software

·         Experience with Opentext Content Server

Copyright © 2017 “Conversant Intellectual Property Management Inc.” is the new name of MOSAID Technologies Incorporated.
“Conversant Intellectual Property Management Inc.” is the new name of MOSAID Technologies Incorporated.